{"id":37,"date":"2025-07-21T17:46:20","date_gmt":"2025-07-21T17:46:20","guid":{"rendered":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/part\/chapter-2-interpersonal-and-mediated-aspects-of-technical-and-professional-communication\/"},"modified":"2025-07-21T17:46:20","modified_gmt":"2025-07-21T17:46:20","slug":"chapter-2-interpersonal-and-mediated-aspects-of-technical-and-professional-communication","status":"publish","type":"part","link":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/part\/chapter-2-interpersonal-and-mediated-aspects-of-technical-and-professional-communication\/","title":{"raw":"Chapter 2 Interpersonal and Mediated Aspects of Technical and Professional Communication","rendered":"Chapter 2 Interpersonal and Mediated Aspects of Technical and Professional Communication"},"content":{"raw":"<h2 style=\"font-size: 1.42425em;\"><em>Ricks &amp; Chatterjee<\/em><\/h2>\n<h2 class=\"import-Style4\">Learning Objectives<\/h2>\n<ul>\n \t<li>Define the six principles of interpersonal communication.<\/li>\n \t<li>Describe the role of interpersonal needs in workplace relationships.<\/li>\n \t<li>Identify types of leadership and followership.<\/li>\n \t<li>Differentiate between social and emotional intelligence.<\/li>\n \t<li>Recognize differences between effective and ineffective interpersonal communication.<\/li>\n \t<li>Choose channels to meet message goals.<\/li>\n \t<li>Effectively use phones and emails when communicating at work.<\/li>\n \t<li>Identify personal responsibilities in interpersonal communication.<\/li>\n<\/ul>","rendered":"<h2 style=\"font-size: 1.42425em;\"><em>Ricks &amp; Chatterjee<\/em><\/h2>\n<h2 class=\"import-Style4\">Learning Objectives<\/h2>\n<ul>\n<li>Define the six principles of interpersonal communication.<\/li>\n<li>Describe the role of interpersonal needs in workplace relationships.<\/li>\n<li>Identify types of leadership and followership.<\/li>\n<li>Differentiate between social and emotional intelligence.<\/li>\n<li>Recognize differences between effective and ineffective interpersonal communication.<\/li>\n<li>Choose channels to meet message goals.<\/li>\n<li>Effectively use phones and emails when communicating at work.<\/li>\n<li>Identify personal responsibilities in interpersonal communication.<\/li>\n<\/ul>\n","protected":false},"parent":0,"menu_order":2,"template":"","meta":{"pb_part_invisible":false,"pb_part_invisible_string":""},"contributor":[],"license":[],"class_list":["post-37","part","type-part","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/parts\/37","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/parts"}],"about":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/types\/part"}],"version-history":[{"count":0,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/parts\/37\/revisions"}],"wp:attachment":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/media?parent=37"}],"wp:term":[{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/contributor?post=37"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/license?post=37"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}