{"id":206,"date":"2025-09-13T21:19:10","date_gmt":"2025-09-13T21:19:10","guid":{"rendered":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/chapter\/8-6-discussion\/"},"modified":"2026-03-16T14:19:36","modified_gmt":"2026-03-16T14:19:36","slug":"8-6-discussion","status":"publish","type":"chapter","link":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/chapter\/8-6-discussion\/","title":{"raw":"8.6 Discussion","rendered":"8.6 Discussion"},"content":{"raw":"<div class=\"textbox textbox--exercises\"><header class=\"textbox__header\">\n<h2 class=\"textbox__title;\" style=\"font-size: 1.4242em;\"><em>8.6 Discussion<\/em><\/h2>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n \t<li>What are the differences between direct and indirect bad-news letters?<\/li>\n \t<li>When would an indirect bad-news letter be more appropriate at work?<\/li>\n \t<li>Reword the following sentences to change the information to make the content more appropriate and less negative.\n<ul>\n \t<li>\u201cDue to your lack of attention to detail, we have a virus in our new program\u201d<\/li>\n \t<li>\u201cNight manager lost your shipment\u201d<\/li>\n \t<li>\u201cJessica dropped the ball on ordering supplies for the lab\u201d<\/li>\n<\/ul>\n<\/li>\n \t<li><span style=\"text-align: initial; text-indent: 18pt; font-size: 1em;\">Identify your personal coping strategy to giving bad news to others in formal circumstances. Why do you prefer this method of coping?<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>","rendered":"<div class=\"textbox textbox--exercises\">\n<header class=\"textbox__header\">\n<h2 class=\"textbox__title;\" style=\"font-size: 1.4242em;\"><em>8.6 Discussion<\/em><\/h2>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n<li>What are the differences between direct and indirect bad-news letters?<\/li>\n<li>When would an indirect bad-news letter be more appropriate at work?<\/li>\n<li>Reword the following sentences to change the information to make the content more appropriate and less negative.\n<ul>\n<li>\u201cDue to your lack of attention to detail, we have a virus in our new program\u201d<\/li>\n<li>\u201cNight manager lost your shipment\u201d<\/li>\n<li>\u201cJessica dropped the ball on ordering supplies for the lab\u201d<\/li>\n<\/ul>\n<\/li>\n<li><span style=\"text-align: initial; text-indent: 18pt; font-size: 1em;\">Identify your personal coping strategy to giving bad news to others in formal circumstances. Why do you prefer this method of coping?<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"author":1,"menu_order":7,"template":"","meta":{"pb_show_title":"","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-206","chapter","type-chapter","status-publish","hentry"],"part":192,"_links":{"self":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapters\/206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapters\/206\/revisions"}],"predecessor-version":[{"id":207,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapters\/206\/revisions\/207"}],"part":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/parts\/192"}],"metadata":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapters\/206\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/media?parent=206"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=206"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/contributor?post=206"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/license?post=206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}