{"id":161,"date":"2025-09-13T20:50:22","date_gmt":"2025-09-13T20:50:22","guid":{"rendered":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/chapter\/6-8-active-vs-passive-voice\/"},"modified":"2026-03-16T14:19:33","modified_gmt":"2026-03-16T14:19:33","slug":"6-8-active-vs-passive-voice","status":"publish","type":"chapter","link":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/chapter\/6-8-active-vs-passive-voice\/","title":{"raw":"6.9 Active vs. Passive Voice","rendered":"6.9 Active vs. Passive Voice"},"content":{"raw":"Let\u2019s differentiate between active and passive voice. In addition, we will list the benefits of each and discuss when to use passive voice. See Table 6.1 in which arrows and words are used to differentiate between active and passive voice.\n<table style=\"width: 468pt;\"><caption>Table 6.1 Difference between Active and Passive Voice<\/caption>\n<thead>\n<tr style=\"height: 26.9pt;\">\n<th class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 351.203px;\" scope=\"col\"><strong>Active <\/strong><\/th>\n<th class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 296.453px;\" scope=\"col\"><strong>Passive <\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"TableGrid-R\" style=\"height: 45pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 351.203px;\"><strong>S \u2192 V \u2192 O <\/strong><\/td>\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 296.453px;\"><strong>S \u2190 V \u2190 O \u2190<\/strong><\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 45.35pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 351.203px;\">Subject <strong>\u2192<\/strong> actively performs the action of the verb \u2192 to the object of the sentence<\/td>\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 296.453px;\">Subject <strong>\u2190<\/strong> passively receives the action of the verb <strong>\u2190<\/strong> from the object<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 45pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 351.203px;\">Subject <strong>\u2192<\/strong> acts \u2192 on object<\/td>\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 296.453px;\">Subject <strong>\u2190 <\/strong>is acted upon <strong>\u2190<\/strong> by the object<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Benefits of Active Voice<\/h2>\n<h3>Clear \/ Direct \/ Easy to Understand<\/h3>\nActive voice sentences are clear. There\u2019s no mistaking who is performing the action, and what the action is. Clarity is one of the characteristics of effective professional writing, and an active voice contributes to that clarity. See examples below:\n<div class=\"textbox textbox--examples\"><header class=\"textbox__header\">\n<h4 class=\"textbox__title\">Examples<\/h4>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n \t<li>The marketing group implemented the new marketing strategy at the beginning of the month.<\/li>\n \t<li>The department manager scheduled a meeting for Friday, July 19 at 10:00 a.m.<\/li>\n \t<li>Iris Smith developed the customer service training manual.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h3>Fewer Words<\/h3>\nActive voice sentences often use fewer words than passive voice sentences, thus contributing to the conciseness for which professional communications strive. Passive voice requires two verbs, a form of the verb \u201cto be\u201d (e.g., is, was) plus another verb called a past participle (a verb that ends in -ed and sometimes in -en). Active voice sentences eliminate the need for a two-word verb and often eliminate the need for extra explanatory words. See examples below:\n<div class=\"textbox textbox--examples\"><header class=\"textbox__header\">\n<h4 class=\"textbox__title\">Examples<\/h4>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n \t<li>Passive voice: In-person consultations with a case worker are preferred by 70% of our clients, in contrast to phone calls or virtual meetings.<\/li>\n \t<li>Active voice: 70% of our clients prefer in-person consultations with a case worker to phone calls or virtual meetings.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h2>Uses for Passive Voice<\/h2>\nMost communicators choose active voice; however, there are some legitimate uses for passive voice in professional communications. See Table 6.2 for when passive voice is a good choice in professional communication.\n<table style=\"width: 467.3pt;\"><caption>Table 6.2 Situations when Passive Voice Should be Used<\/caption>\n<thead>\n<tr style=\"height: 44.3pt;\">\n<th style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 318.25px; text-align: center; vertical-align: middle;\" scope=\"col\"><strong>Types of Situations<\/strong><\/th>\n<th style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 335.812px; text-align: center; vertical-align: middle;\" scope=\"col\"><strong>Examples of Passive Voice<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"TableGrid-R\" style=\"height: 46.1pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: bottom; border-width: 0.375pt 0.375pt 0.5pt; border-style: solid; border-color: #000000 #000000 windowtext; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 318.25px;\">When you do not know who or what is responsible for the action<\/td>\n<td class=\"TableGrid-C\" style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 335.812px;\">The office supply cabinet lock was picked when the key was lost.<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 36.05pt;\">\n<td class=\"TableGrid-C\" style=\"border-top: 0.375pt solid #000000; border-right: 0.375pt solid #000000; border-left: 0.375pt solid #000000; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 318.25px;\">When you don\u2019t want to assign blame or responsibility<\/td>\n<td class=\"TableGrid-C\" style=\"border-top: 0.375pt solid #000000; border-right: 0.375pt solid #000000; border-left: 0.375pt solid #000000; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 335.812px;\">The potential sales in North Dakota were lost.<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 49.85pt;\">\n<td class=\"TableGrid-C\" style=\"border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-left: 0.5pt solid windowtext; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 318.25px;\"><\/td>\n<td class=\"TableGrid-C\" style=\"border-right: 0.5pt solid #000000; border-bottom: 0.375pt solid #000000; border-left: 0.5pt solid windowtext; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 335.812px;\">A mistake was made in the investigation that resulted in the wrong person being fired.<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 26.25pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: bottom; border-width: 0.5pt 0.375pt 0.375pt; border-style: solid; border-color: windowtext #000000 #000000; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 318.25px;\">When the person or thing that performed the action is not important<\/td>\n<td class=\"TableGrid-C\" style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 335.812px;\">The basement of the office building was flooded all week.<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 46.1pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: bottom; padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 318.25px;\">When being too direct would make you sound too insensitive<\/td>\n<td class=\"TableGrid-C\" style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 335.812px;\">A raise cannot be given at this time.<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 43.5pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: bottom; padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 318.25px;\">When you want to avoid using a gendered construction, and pluralizing is not an option<\/td>\n<td class=\"TableGrid-C\" style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 335.812px;\">If the password is forgotten by the user, a security question will be asked.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\nThis section is adapted from <a class=\"rId34\" href=\"https:\/\/courses.lumenlearning.com\/suny-esc-communicationforprofessionals\/chapter\/active-voice\/\">\"Active and Passive Voice\"<\/a> in <em>Communications for Professionals<\/em> by Susan Oaks, licensed under<a href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\"> CC BY-NC: Attribution NonCommercial 4.0 International<\/a>, except where otherwise noted.","rendered":"<p>Let\u2019s differentiate between active and passive voice. In addition, we will list the benefits of each and discuss when to use passive voice. See Table 6.1 in which arrows and words are used to differentiate between active and passive voice.<\/p>\n<table style=\"width: 468pt;\">\n<caption>Table 6.1 Difference between Active and Passive Voice<\/caption>\n<thead>\n<tr style=\"height: 26.9pt;\">\n<th class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 351.203px;\" scope=\"col\"><strong>Active <\/strong><\/th>\n<th class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 296.453px;\" scope=\"col\"><strong>Passive <\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"TableGrid-R\" style=\"height: 45pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 351.203px;\"><strong>S \u2192 V \u2192 O <\/strong><\/td>\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 296.453px;\"><strong>S \u2190 V \u2190 O \u2190<\/strong><\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 45.35pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 351.203px;\">Subject <strong>\u2192<\/strong> actively performs the action of the verb \u2192 to the object of the sentence<\/td>\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 296.453px;\">Subject <strong>\u2190<\/strong> passively receives the action of the verb <strong>\u2190<\/strong> from the object<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 45pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 351.203px;\">Subject <strong>\u2192<\/strong> acts \u2192 on object<\/td>\n<td class=\"TableGrid-C\" style=\"vertical-align: middle; padding: 0px 5.75pt 0px 9.2pt; border: 0.375pt solid #000000; width: 296.453px;\">Subject <strong>\u2190 <\/strong>is acted upon <strong>\u2190<\/strong> by the object<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Benefits of Active Voice<\/h2>\n<h3>Clear \/ Direct \/ Easy to Understand<\/h3>\n<p>Active voice sentences are clear. There\u2019s no mistaking who is performing the action, and what the action is. Clarity is one of the characteristics of effective professional writing, and an active voice contributes to that clarity. See examples below:<\/p>\n<div class=\"textbox textbox--examples\">\n<header class=\"textbox__header\">\n<h4 class=\"textbox__title\">Examples<\/h4>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n<li>The marketing group implemented the new marketing strategy at the beginning of the month.<\/li>\n<li>The department manager scheduled a meeting for Friday, July 19 at 10:00 a.m.<\/li>\n<li>Iris Smith developed the customer service training manual.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h3>Fewer Words<\/h3>\n<p>Active voice sentences often use fewer words than passive voice sentences, thus contributing to the conciseness for which professional communications strive. Passive voice requires two verbs, a form of the verb \u201cto be\u201d (e.g., is, was) plus another verb called a past participle (a verb that ends in -ed and sometimes in -en). Active voice sentences eliminate the need for a two-word verb and often eliminate the need for extra explanatory words. See examples below:<\/p>\n<div class=\"textbox textbox--examples\">\n<header class=\"textbox__header\">\n<h4 class=\"textbox__title\">Examples<\/h4>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n<li>Passive voice: In-person consultations with a case worker are preferred by 70% of our clients, in contrast to phone calls or virtual meetings.<\/li>\n<li>Active voice: 70% of our clients prefer in-person consultations with a case worker to phone calls or virtual meetings.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h2>Uses for Passive Voice<\/h2>\n<p>Most communicators choose active voice; however, there are some legitimate uses for passive voice in professional communications. See Table 6.2 for when passive voice is a good choice in professional communication.<\/p>\n<table style=\"width: 467.3pt;\">\n<caption>Table 6.2 Situations when Passive Voice Should be Used<\/caption>\n<thead>\n<tr style=\"height: 44.3pt;\">\n<th style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 318.25px; text-align: center; vertical-align: middle;\" scope=\"col\"><strong>Types of Situations<\/strong><\/th>\n<th style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 335.812px; text-align: center; vertical-align: middle;\" scope=\"col\"><strong>Examples of Passive Voice<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"TableGrid-R\" style=\"height: 46.1pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: bottom; border-width: 0.375pt 0.375pt 0.5pt; border-style: solid; border-color: #000000 #000000 windowtext; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 318.25px;\">When you do not know who or what is responsible for the action<\/td>\n<td class=\"TableGrid-C\" style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 335.812px;\">The office supply cabinet lock was picked when the key was lost.<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 36.05pt;\">\n<td class=\"TableGrid-C\" style=\"border-top: 0.375pt solid #000000; border-right: 0.375pt solid #000000; border-left: 0.375pt solid #000000; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 318.25px;\">When you don\u2019t want to assign blame or responsibility<\/td>\n<td class=\"TableGrid-C\" style=\"border-top: 0.375pt solid #000000; border-right: 0.375pt solid #000000; border-left: 0.375pt solid #000000; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 335.812px;\">The potential sales in North Dakota were lost.<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 49.85pt;\">\n<td class=\"TableGrid-C\" style=\"border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-left: 0.5pt solid windowtext; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 318.25px;\"><\/td>\n<td class=\"TableGrid-C\" style=\"border-right: 0.5pt solid #000000; border-bottom: 0.375pt solid #000000; border-left: 0.5pt solid windowtext; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 335.812px;\">A mistake was made in the investigation that resulted in the wrong person being fired.<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 26.25pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: bottom; border-width: 0.5pt 0.375pt 0.375pt; border-style: solid; border-color: windowtext #000000 #000000; padding: 2.7pt 7pt 0.2pt 5.55pt; width: 318.25px;\">When the person or thing that performed the action is not important<\/td>\n<td class=\"TableGrid-C\" style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 335.812px;\">The basement of the office building was flooded all week.<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 46.1pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: bottom; padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 318.25px;\">When being too direct would make you sound too insensitive<\/td>\n<td class=\"TableGrid-C\" style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 335.812px;\">A raise cannot be given at this time.<\/td>\n<\/tr>\n<tr class=\"TableGrid-R\" style=\"height: 43.5pt;\">\n<td class=\"TableGrid-C\" style=\"vertical-align: bottom; padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 318.25px;\">When you want to avoid using a gendered construction, and pluralizing is not an option<\/td>\n<td class=\"TableGrid-C\" style=\"padding: 2.7pt 7pt 0.2pt 5.55pt; border: 0.375pt solid #000000; width: 335.812px;\">If the password is forgotten by the user, a security question will be asked.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>This section is adapted from <a class=\"rId34\" href=\"https:\/\/courses.lumenlearning.com\/suny-esc-communicationforprofessionals\/chapter\/active-voice\/\">&#8220;Active and Passive Voice&#8221;<\/a> in <em>Communications for Professionals<\/em> by Susan Oaks, licensed under<a href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\"> CC BY-NC: Attribution NonCommercial 4.0 International<\/a>, except where otherwise noted.<\/p>\n","protected":false},"author":1,"menu_order":9,"template":"","meta":{"pb_show_title":"","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-161","chapter","type-chapter","status-publish","hentry"],"part":143,"_links":{"self":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapters\/161","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapters\/161\/revisions"}],"predecessor-version":[{"id":162,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapters\/161\/revisions\/162"}],"part":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/parts\/143"}],"metadata":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapters\/161\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/media?parent=161"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/pressbooks\/v2\/chapter-type?post=161"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/contributor?post=161"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/wp-json\/wp\/v2\/license?post=161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}