{"id":126,"date":"2025-09-10T17:03:27","date_gmt":"2025-09-10T17:03:27","guid":{"rendered":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/chapter\/non-oer-references-4-18\/"},"modified":"2026-03-16T14:19:30","modified_gmt":"2026-03-16T14:19:30","slug":"non-oer-references-4-18","status":"publish","type":"chapter","link":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/chapter\/non-oer-references-4-18\/","title":{"raw":"4.19 Non-OER References","rendered":"4.19 Non-OER References"},"content":{"raw":"
\n

Ang, S., Van Dyne, L. (Eds.). (2008). Preface and Acknowledgements. In Handbook of <\/em>cultural intelligence: Theory, measurement, and applications<\/em> (pp. xv-xviii). M. E. Sharpe; pg. xv. Routledge.<\/p>\n

Ashmore, R. D., & Del Boca, F. K. (1981). Conceptual approaches to stereotypes and stereotyping. In D. L. Hamilton (Ed.), Cognitive processes in stereotyping and intergroup behavior<\/em> (pp. 1-35). Erlbaum.<\/p>\n

Chau, E. G., & Gudykunst, W. B. (1987). Conflict resolution styles in low- and high-context cultures. Communication Research Reports<\/em>, 4<\/em>, 32\u201337.<\/p>\n

Croucher, S. M., Bruno, A., McGrath, P., Adams, C., McGahan, C., Suits, A., & Huckins, A. (2012). Conflict Styles and High\u2013Low Context Cultures: A Cross-Cultural Extension<\/a>.\u00a0Communication Research Reports<\/em>,\u00a029<\/em>(1), 64\u201373.<\/p>\n

Dodd, C. (1998).\u00a0Dynamics of intercultural communication\u00a0(5th ed.<\/em>). Harper & Row.<\/p>\n

Earley, P. C., & Ang, S. (2003). Cultural intelligence: Individual interactions across <\/em>cultures.<\/em> Stanford University Press.<\/p>\n

Forsythe, J., Duda, J., Cantrell, S., Scoble-Williams, N., & Marcotte, M. (2024). One size does not fit all: How microcultures help workers and organizations thrive<\/a>. Deloitte Insights<\/em>. Retrieved October 23, 2024.<\/p>\n

Frei, F. X., & Morriss, A. (2023, November-December). Storytelling That Drives Bold Change<\/a>. Harvard Business Review<\/em>. Retrieved October 23, 2024.<\/p>\n

Guzman, G., & Kollar, M. (2023, September 12). United States Census Bureau<\/a>. Income in the United States: 2022. Retrieved December 12, 2024.<\/p>\n

Hall, E. T. (1963). Proxemics: The study of man\u2019s spatial relations and boundaries. In\u00a0Man's image in medicine and anthropology<\/em>. International Universities Press.<\/p>\n

Hall, M. R., & Hall, E. T. (1987).\u00a0Hidden differences: Doing business with the Japanese<\/em>. Doubleday.<\/p>\n

Hofstede, G. (1980). Culture\u2019s consequences: International differences in work-related <\/em>values<\/em> (Cross-<\/em>c<\/em>ultural <\/em>r<\/em>esearch and <\/em>methodology)<\/em>. Sage.<\/p>\n

Hofstede, G. (1982).\u00a0Culture\u2019s consequences<\/em>\u00a0(2nd ed.). Sage.<\/p>\n

Hofstede, G. (2001).\u00a0Culture\u2019s consequences: Comparing values, behaviors, <\/em>institutions, and organizations across nations<\/em>\u00a0(2nd ed.). Sage.<\/p>\n

Hofstede, G. (2005).\u00a0Cultures and organizations: Software of the mind<\/em> (2nd ed.). McGraw-Hill.<\/p>\n

Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: <\/em>Software of the mind<\/em> (3rd ed.). McGraw-Hill.<\/p>\n

Lee, Y. T., Jussim, L. J., & McCauley, C. R. (Eds.). (1995). Stereotype accuracy: <\/em>Toward appreciating group differences.<\/em> American Psychological Association.<\/p>\n

Leeming, D. A., & Lemming, M. A. (2009). A dictionary of creation myths<\/em>. Oxford University Press.<\/p>\n

Mallon, D. (Host). (October 2024). CAPITAL H<\/a><\/em> by Deloitte. [YouTube Audio podcast].<\/p>\n

Martin, J., & Nakayama, T. (2018). Intercultural Communication in Contexts (7th <\/em>edition<\/em>). McGraw Hill.<\/p>\n

Morrison, T., & Conaway, W. A. (2006). Kiss, bow, or shake hands: The bestselling <\/em>guide to doing business in more than 60 countries.<\/em> Adams Media.<\/p>\n

Nam, K. A. (2015). High-context and low-context communication. In J. M. Bennett (Ed.), The SAGE encyclopedia of intercultural competence<\/em> (pp. 377-381). Sage.<\/p>\n

Notre Dame Deloitte Center for Ethical Leadership. University of Notre Dame (2024)<\/a>. Do Corporate Values Make a Difference?<\/em> Retrieved October 23, 2024.<\/p>\n

Oetzel, J. (1998). The effects of self-construals and ethnicity on self-reported conflict styles. Communication Reports<\/em>, 11, 133\u2013144. doi:10.1080=08934219809367695<\/p>\n

Saenz, R., & Evans, L. (2009, June 3). The changing demography of U.S. flight attendants<\/a><\/em>. Population Reference Bureau. Retrieved June 29, 2025.<\/p>\n

Shapiro, S. L., & Carlson, L. E. (2017). The art and science of mindfulness: Integrating <\/em>mindfulness into psychology and the helping professions<\/em> (2nd ed.<\/em>). American Psychological Association.<\/p>\n

Spradley, J. P., & McCurdy, D. W. (2008). Conformity and conflict: Readings in cultural <\/em>anthropology<\/em>. Pearson.<\/p>\n

Swisher, K. (2017, November 7). Here\u2019s one of Uber CEO Dara Khosrowshahi\u2019s new rules of the road: \u2018We do the right thing. Period<\/a>.\u2019 Vox<\/em>. Retrieved June 29, 2025.<\/p>\n

Ting-Toomey, S., Gao, G., Trubisky, P., Yang, Z., Kim, H. S., Lin, S. L., & Nishida, T. (1991). Culture, face maintenance, and styles of handling interpersonal conflict: A study in five cultures. International Journal of Conflict Management, 2<\/em>, 275\u2013296.<\/p>\n

Uber (2024). About Us<\/a>. We reimagine the way the world moves for the better. Retrieved October 22, 2024.<\/p>\n

Xavier, D. F., Korunka, C., & Reiter-Palmon, R. (2025). AI integration and workforce development: Exploring job autonomy and creative self-efficacy in a global context<\/a>. PLoS<\/em> ONE<\/em>, 20<\/em>(6), e0319556.<\/p>\n

<\/p>\n\n<\/div>","rendered":"

\n

Ang, S., Van Dyne, L. (Eds.). (2008). Preface and Acknowledgements. In Handbook of <\/em>cultural intelligence: Theory, measurement, and applications<\/em> (pp. xv-xviii). M. E. Sharpe; pg. xv. Routledge.<\/p>\n

Ashmore, R. D., & Del Boca, F. K. (1981). Conceptual approaches to stereotypes and stereotyping. In D. L. Hamilton (Ed.), Cognitive processes in stereotyping and intergroup behavior<\/em> (pp. 1-35). Erlbaum.<\/p>\n

Chau, E. G., & Gudykunst, W. B. (1987). Conflict resolution styles in low- and high-context cultures. Communication Research Reports<\/em>, 4<\/em>, 32\u201337.<\/p>\n

Croucher, S. M., Bruno, A., McGrath, P., Adams, C., McGahan, C., Suits, A., & Huckins, A. (2012). Conflict Styles and High\u2013Low Context Cultures: A Cross-Cultural Extension<\/a>.\u00a0Communication Research Reports<\/em>,\u00a029<\/em>(1), 64\u201373.<\/p>\n

Dodd, C. (1998).\u00a0Dynamics of intercultural communication\u00a0(5th ed.<\/em>). Harper & Row.<\/p>\n

Earley, P. C., & Ang, S. (2003). Cultural intelligence: Individual interactions across <\/em>cultures.<\/em> Stanford University Press.<\/p>\n

Forsythe, J., Duda, J., Cantrell, S., Scoble-Williams, N., & Marcotte, M. (2024). One size does not fit all: How microcultures help workers and organizations thrive<\/a>. Deloitte Insights<\/em>. Retrieved October 23, 2024.<\/p>\n

Frei, F. X., & Morriss, A. (2023, November-December). Storytelling That Drives Bold Change<\/a>. Harvard Business Review<\/em>. Retrieved October 23, 2024.<\/p>\n

Guzman, G., & Kollar, M. (2023, September 12). United States Census Bureau<\/a>. Income in the United States: 2022. Retrieved December 12, 2024.<\/p>\n

Hall, E. T. (1963). Proxemics: The study of man\u2019s spatial relations and boundaries. In\u00a0Man’s image in medicine and anthropology<\/em>. International Universities Press.<\/p>\n

Hall, M. R., & Hall, E. T. (1987).\u00a0Hidden differences: Doing business with the Japanese<\/em>. Doubleday.<\/p>\n

Hofstede, G. (1980). Culture\u2019s consequences: International differences in work-related <\/em>values<\/em> (Cross-<\/em>c<\/em>ultural <\/em>r<\/em>esearch and <\/em>methodology)<\/em>. Sage.<\/p>\n

Hofstede, G. (1982).\u00a0Culture\u2019s consequences<\/em>\u00a0(2nd ed.). Sage.<\/p>\n

Hofstede, G. (2001).\u00a0Culture\u2019s consequences: Comparing values, behaviors, <\/em>institutions, and organizations across nations<\/em>\u00a0(2nd ed.). Sage.<\/p>\n

Hofstede, G. (2005).\u00a0Cultures and organizations: Software of the mind<\/em> (2nd ed.). McGraw-Hill.<\/p>\n

Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: <\/em>Software of the mind<\/em> (3rd ed.). McGraw-Hill.<\/p>\n

Lee, Y. T., Jussim, L. J., & McCauley, C. R. (Eds.). (1995). Stereotype accuracy: <\/em>Toward appreciating group differences.<\/em> American Psychological Association.<\/p>\n

Leeming, D. A., & Lemming, M. A. (2009). A dictionary of creation myths<\/em>. Oxford University Press.<\/p>\n

Mallon, D. (Host). (October 2024). CAPITAL H<\/a><\/em> by Deloitte. [YouTube Audio podcast].<\/p>\n

Martin, J., & Nakayama, T. (2018). Intercultural Communication in Contexts (7th <\/em>edition<\/em>). McGraw Hill.<\/p>\n

Morrison, T., & Conaway, W. A. (2006). Kiss, bow, or shake hands: The bestselling <\/em>guide to doing business in more than 60 countries.<\/em> Adams Media.<\/p>\n

Nam, K. A. (2015). High-context and low-context communication. In J. M. Bennett (Ed.), The SAGE encyclopedia of intercultural competence<\/em> (pp. 377-381). Sage.<\/p>\n

Notre Dame Deloitte Center for Ethical Leadership. University of Notre Dame (2024)<\/a>. Do Corporate Values Make a Difference?<\/em> Retrieved October 23, 2024.<\/p>\n

Oetzel, J. (1998). The effects of self-construals and ethnicity on self-reported conflict styles. Communication Reports<\/em>, 11, 133\u2013144. doi:10.1080=08934219809367695<\/p>\n

Saenz, R., & Evans, L. (2009, June 3). The changing demography of U.S. flight attendants<\/a><\/em>. Population Reference Bureau. Retrieved June 29, 2025.<\/p>\n

Shapiro, S. L., & Carlson, L. E. (2017). The art and science of mindfulness: Integrating <\/em>mindfulness into psychology and the helping professions<\/em> (2nd ed.<\/em>). American Psychological Association.<\/p>\n

Spradley, J. P., & McCurdy, D. W. (2008). Conformity and conflict: Readings in cultural <\/em>anthropology<\/em>. Pearson.<\/p>\n

Swisher, K. (2017, November 7). Here\u2019s one of Uber CEO Dara Khosrowshahi\u2019s new rules of the road: \u2018We do the right thing. Period<\/a>.\u2019 Vox<\/em>. Retrieved June 29, 2025.<\/p>\n

Ting-Toomey, S., Gao, G., Trubisky, P., Yang, Z., Kim, H. S., Lin, S. L., & Nishida, T. (1991). Culture, face maintenance, and styles of handling interpersonal conflict: A study in five cultures. International Journal of Conflict Management, 2<\/em>, 275\u2013296.<\/p>\n

Uber (2024). About Us<\/a>. We reimagine the way the world moves for the better. Retrieved October 22, 2024.<\/p>\n

Xavier, D. F., Korunka, C., & Reiter-Palmon, R. (2025). AI integration and workforce development: Exploring job autonomy and creative self-efficacy in a global context<\/a>. PLoS<\/em> ONE<\/em>, 20<\/em>(6), e0319556.<\/p>\n

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