{"id":348,"date":"2024-08-12T19:41:47","date_gmt":"2024-08-12T19:41:47","guid":{"rendered":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/back-matter\/derivative-notes\/"},"modified":"2024-08-12T19:41:47","modified_gmt":"2024-08-12T19:41:47","slug":"derivative-notes","status":"publish","type":"back-matter","link":"https:\/\/libraryresources.nse.org.ng\/professionalandtechnicalcommunication\/back-matter\/derivative-notes\/","title":{"raw":"Derivative Notes","rendered":"Derivative Notes"},"content":{"raw":"The following chapters were adapted from the listed resources below, unless otherwise noted:\u00a0<\/strong>\n

Chapter 1.2<\/h2>\n\"What is Technical and Professional Communication?\"<\/a> in Howdy or Hello? Technical and Professional Communication<\/a><\/em> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/a>, except where otherwise noted.<\/a>\n

Chapter 1.3<\/h2>\n\"What is Technical and Professional Communication?\"<\/a> in Howdy or Hello? Technical and Professional Communication<\/em><\/a> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/a>, except where otherwise noted.\n

Chapter 1.4<\/h2>\n\u201cWhat is Technical and Professional Communication\u201d<\/a> in Howdy or Hello? Technical and Professional Communication<\/a><\/em> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/a>, except where otherwise noted.\n\n\u201cAnalyzing Your Audience\u201d<\/a> in Communication at Work<\/a><\/em>\u00a0Copyright \u00a9 2019 by\u00a0Jordan Smith\u00a0is licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/a>, except where otherwise noted.\n

Chapter 2.2<\/h2>\nInterpersonal Relationships at Work<\/span><\/a> in Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 2.3<\/h2>\nInterpersonal Relationships at Work<\/span><\/a> in Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 2.4<\/h2>\nInterpersonal Relationships at Work<\/span><\/a> in Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 2.5<\/h2>\nProfessionalism, Etiquette, and Ethical Behavior<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 2.6<\/h2>\nVerbal Communication and Conversation<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 2.7<\/h2>\n

Professional Communications<\/a> by J.R. Dingwall, Chuck Labrie, Trecia McLennon, and Laura Underwood. Copyright \u00a9 by Olds College<\/span> licensed under a <\/span>Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted. <\/span><\/p>\n

Communication for Professionals | Simple Book Publishing<\/span><\/a><\/em> by Susan Oaks licensed <\/span>under <\/span>CC BY-NC: Attribution-NonCommercial<\/a>.<\/span><\/p>\n\n

Chapter 2.8<\/h2>\nEmailing<\/span><\/a> in Communication @ Work\u00a0<\/a>Copyright \u00a9 2019 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 2.9<\/h2>\nInterpersonal Relationships at Work<\/span><\/a> in Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 by Jason S. Wrench, Narissra M. Punyanunt-Carter, and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 3.1<\/h2>\n\u201cWhat is a Team?\u201d<\/a> In Teamwork: An Open Access Practical Guide Copyright \u00a9 2020 by Andrew M. Clark; Lolin Martins-Crane; Mengqi Zhan; and Justin Dellinger T. available at Teamwork: An Open Access Practical Guide <\/a><\/em>, licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/a>, except where otherwise noted.\n\n\u201cThe Team and the Organization\u201d<\/a> in Professional and Technical Writing<\/a><\/em>\u00a02025 by\u00a0Suzie Baker<\/a>, licensed under Creative Commons Attribution NonCommercial 4.0 International.<\/a>\n

Chapter 3.3<\/h2>\n\u201cThe Team and the Organization\u201d<\/a> in\u00a0Professional and Technical Writing<\/a> (2025) <\/em>by Suzie Baker<\/a> and is under license Creative Commons Attribution NonCommercial 4.0 International<\/a>\n

Chapter 3.4<\/h2>\n\u201cThe Team and the Organization\u201d<\/a> in\u00a0Professional and Technical Writing<\/a> (2025) <\/em>by Suzie Baker<\/a> and is under license Creative Commons Attribution NonCommercial 4.0 International<\/a>\n\n\u201cDeveloping Successful Teams\u201d<\/a> in Communication @ Work<\/a><\/em> Copyright \u00a9 2019 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/a>, except where otherwise noted.\n

Chapter 3.5<\/h2>\n\u201cWhy Teamwork Works\u201d<\/a>\u00a0in\u00a0Professional and Technical Writing<\/a><\/em>\u00a0by Suzy Baker (2025, June 01), licensed under a\u00a0Creative Commons Attribution NonCommercial 4.0 International<\/a>.\n

Chapter 3.6<\/h2>\nThis section is adapted from \u201cClass Team Projects\u201d<\/a> in Professional and Technical Writing<\/a><\/em> by Suzy Baker (2025, June 01), licensed under a Creative Commons Attribution NonCommercial 4.0 International<\/a>.\n

Chapter 4.1<\/h2>\n

\u201cIntercultural Communication\u201d<\/span><\/a> in Communication @ Work Seneca Edition<\/a><\/em> Copyright \u00a9 2019 by Jordan Smith,\u00a0licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

\u201cWhat is Culture?\u201d<\/span><\/a> in Interpersonal Communication<\/a><\/em> Copyright \u00a9 by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt,\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n\n

Chapter 4.2<\/h2>\n\u201cIntercultural Communication\u201d<\/span><\/a> in Communication @ Work Seneca Edition<\/a><\/em> Copyright \u00a9 2019 by Jordan Smith,\u00a0licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 4.3<\/h2>\nWhat is Culture?<\/span><\/a> in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 4.5<\/h2>\n\u201cIntercultural Communication\u201d<\/span><\/a> in Communication @ Work Seneca Edition<\/a><\/em> Copyright \u00a9 2019 by Jordan Smith,\u00a0licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n\n\u201cThe Function of Culture\u201d<\/span><\/a> in Interpersonal Communication<\/a><\/em> Copyright \u00a9 by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt,\u00a0licensed under a\u00a0Creative <\/span>Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 4.6<\/h2>\nCultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted\n

Chapter 4.7<\/h2>\nCultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 4.8<\/h2>\nCultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 4.9<\/h2>\nCultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 4.10<\/h2>\nCultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 4.11<\/h2>\nCultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 4.12<\/h2>\nCultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 4.13<\/h2>\nCultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 4.15<\/h2>\n

Improving Intercultural Communication Skills <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n\n

Chapter 4.16<\/h2>\n

Improving Intercultural Communication Skills <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n\n

Chapter 5.2<\/h2>\n\u201cPrewriting\u201d <\/span><\/a>in Provincial English \u2013 Simple Book Publishing<\/span><\/a><\/em> Copyright \u00a9 2022 by Allison Kilgannon licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 5.3<\/h2>\n\u201cPrewriting\u201d <\/span><\/a>in Provincial English \u2013 Simple Book Publishing<\/span><\/a><\/em> Copyright \u00a9 2022 by Allison Kilgannon licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 6.1<\/h2>\nCommunications for Professionals<\/a> by Susan Oaks licensed under CC BY-NC: Attribution-NonCommercial<\/a>\n

Chapter 6.2<\/h2>\n\u201cStyle: Formality, Tone & Voice, Word Choice<\/a>\u201d in Communications for Professionals<\/a><\/em> by Susan Oaks licensed under CC BY-NC: Attribution-NonCommercial 4.0 International<\/a>, except where otherwise noted.\n

Chapter 6.3<\/h2>\n\u201cEffective Language Use\u201d<\/a> in Communications for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International<\/a>, except where otherwise noted.\n

Chapter 6.4<\/h2>\n\u201cConcrete, Precise, Specific Language\u201d<\/a>\u00a0in Communications for Professionals<\/a><\/em> by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International<\/a>, except where otherwise noted.\n

Chapter 6.5<\/h2>\nThis section is reused<\/strong> from The You Viewpoint and Tone<\/a> in Introduction to Technical Communication, 2nd Edition [Pre-publication]<\/a> Copyright \u00a9 by Jessica Jorgenson Borchert licensed under a Creative Commons Attribution-ShareAlike 4.0 International License<\/a>, except where otherwise noted.\n

Chapter 6.7<\/h2>\n\u201cYou\u201d Approach and Constructive Language\u2019<\/a> in Communications for Professionals<\/a><\/em> by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International<\/a>, except where otherwise noted.\n

Chapter 6.8<\/h2>\n\u201cActive and Passive Voice\u201d<\/a> in Communications for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International<\/a>, except where otherwise noted.\n

Chapter 6.9.1<\/h2>\n\u201cEliminating Bias in Language\u201d<\/a> in Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International<\/a>, except where otherwise noted.\n

Chapter 6.9.2<\/h2>\n\u201cEliminating Bias in Language\u201d<\/a> in Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International<\/a>, except where otherwise noted.\n

Chapter 6.9.3<\/h2>\n\u201cEliminating Bias in Language\u201d<\/a> in Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International<\/a>, except where otherwise noted.\n

Chapter 7.1<\/h2>\nInformation Shares, Action Requests, and Replies<\/span><\/a> in Communication@Work<\/a> Copyright \u00a9 2019 by Jordan Smith\u00a0licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 7.2<\/h2>\nConcrete, <\/span>Precise, <\/span>Spec<\/span>ific Language<\/span><\/a>\u00a0 in Communication for Professionals | Simple Book Publishing<\/span><\/a> by Susan Oaks licensed under a Creative Commons <\/span>Attribution-<\/span>NonCommercial<\/span> 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 7.3<\/h2>\nWhen (and When Not!) to Email<\/span><\/a> in Technical and Professional Writing Genres \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 2019 by Michael Beilfuss, Staci Bettes, and Katrina Peterson licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 8.1<\/h2>\n\u201cBad News\u201d<\/a> in Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International<\/a>, unless otherwise noted.\n

Chapter 8.2<\/h2>\n\u201cBad News\u201d<\/a> available at Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BYNC: Attribution-NonCommercial 4.0 International<\/a>, unless otherwise noted.\n

Chapter 8.3.1<\/h2>\n\u201cBad News\u201d<\/a> available at Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BYNC: Attribution-NonCommercial 4.0 International<\/a>, unless otherwise noted.\n

Chapter 8.3.2<\/h2>\n\u201cNegative Messages\u201d<\/a> in Communication@Work<\/em><\/a> Copyright \u00a9 2019 by Jordan Smith, licensed under a Creative Commons Attribution 4.0 International License<\/a>, except where otherwise noted.\n\n\u201cBad News\u201d<\/a> available at Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BYNC: Attribution-NonCommercial 4.0 International<\/a>, unless otherwise noted.\n

Chapter 9.4<\/h2>\nOrganizing Persuasive Speeches in Elements of Public Speaking<\/a> by Marty Ennes Copyright \u00a9 by Lumen Learning licensed under a Creative Commons Attribution 4.0 International License<\/a>\n

Chapter 9.5<\/h2>\nOrganizing Persuasive Speeches in Elements of Public Speaking<\/a> by Marty Ennes Copyright \u00a9 by Lumen Learning licensed under a Creative Commons Attribution 4.0 International License<\/a>\n

Chapter 10.3<\/h2>\nInformative and Persuasive Presentations <\/span><\/a>by Jordan Smith available at Communication@Work<\/span> \u2013 Simple Book Publishing<\/span><\/a> licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 10.4.2<\/h2>\nInformative and Persuasive Presentations <\/span><\/a>by Jordan Smith available at Communication@Work<\/span> \u2013 Simple Book Publishing<\/span><\/a> licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 10.4.3<\/h2>\n

\u201cInformative and Persuasive Presentations\u201d <\/span><\/a>in Communication@Work<\/span> \u2013 Simple Book Publishing<\/span><\/a> <\/em>by Jordan Smith available licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

\u201cLogos, Ethos, Pathos\u201d<\/span><\/a> in Howdy or Hello? Technical and Professional Communication \u2013 Simple Book Publishing<\/span><\/a><\/em> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under Creative Commons Attribution-<\/span>NonCommercial<\/span>\u2013<\/span>ShareAlike<\/span> 4.0 International License<\/span><\/a><\/p>\n\n

Chapter 10.4.4<\/h2>\nInformative and Persuasive Presentations <\/span><\/a>\u00a0in Communication@Work<\/span> \u2013 Simple Book Publishing<\/span><\/a> by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 10.4.5<\/h2>\nInformative and Persuasive Presentations <\/span><\/a>\u00a0in Communication@Work<\/span> \u2013 Simple Book Publishing<\/span><\/a> by Jordan Smith<\/span> licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 10.7<\/h2>\n\u201cThree Types of Audience Analysis\u201d<\/span><\/a> in Stand up, Speak out \u2013 The Practice and Ethics of Public Speaking \u2013 Social Sci <\/span>LibreTexts<\/span><\/a><\/em> authored, remixed, and\/or curated by Anonymous via LibreTexts Project licensed under a Creative Commons Attribution <\/span>NonCommercial<\/span> ShareAlike<\/span> 3.0 License<\/span><\/a>, unless otherwise noted.\n

Chapter 11.2<\/h2>\nTypes of Informational Reports <\/span><\/a>and Progress Reports<\/span><\/a>in Howdy or Hello? Technical and Professional Communication \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 11.3<\/h2>\n\u201cIntroduction to Proposals\u201d<\/span><\/a> in Howdy or Hello? Technical and Professional Communication \u2013 Simple Book Publishing<\/span><\/a><\/em> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 11.4<\/h2>\nDesigning and Formatting Proposals<\/span><\/a> in Howdy or Hello? Technical and Professional Communication \u2013 Simple Book Publishing<\/span><\/a>Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 11.5<\/h2>\nDesigning and Formatting Proposals<\/span><\/a> in Howdy or Hello? Technical and Professional Communication \u2013 Simple Book Publishing<\/span><\/a>Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 12.1<\/h2>\n

Resume purposes and types<\/span><\/a> in Communication for Professionals | Simple Book Publishing<\/span><\/a> by S<\/span>usan Oaks <\/span>licensed under a Creative Commons Attribution-NonCommercial 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Resumes and Online Applications<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd Ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n\n

Chapter 12.3<\/h2>\nResume Format<\/span><\/a> in\u00a0 Communication for Professionals | Simple Book Publishing <\/span><\/a>by Susan Oaks<\/span> licensed under a Creative Commons Attribution-NonCommercial 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 12.4<\/h2>\nResumes and Online Applications<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd Ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 12.5<\/h2>\nCover Letters<\/span><\/a> in Communication for Professionals | Simple Book Publishing<\/span><\/a> by Susan Oaks licensed under a Creative Commons Attribution-NonCommercial 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 12.6<\/h2>\nThe Job Search<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd Ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 12.7<\/h2>\nThe Job Search<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd Ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 13.1<\/h2>\nPlagiarism<\/span><\/a>\u00a0in Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 13.2<\/h2>\nPlagiarism<\/span><\/a>\u00a0in Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 13.3<\/h2>\nPlagiarism<\/span><\/a>\u00a0in Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 13.4<\/h2>\nUsing sources in your document <\/span><\/a>in Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 13.5<\/h2>\nHowdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 13.5.1<\/h2>\nHowdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-<\/span>NonCommercial<\/span>\u2013<\/span>ShareAlike<\/span> 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 13.5.2<\/h2>\nHowdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-<\/span>NonCommercial<\/span>\u2013<\/span>ShareAlike<\/span> 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 13.5.3<\/h2>\nHowdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-<\/span>NonCommercial<\/span>\u2013<\/span>ShareAlike<\/span> 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 13.6<\/h2>\nHowdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n

Chapter 13.7<\/h2>\nThe Information Literacy User\u2019s Guide: An Open, Online Textbook<\/em><\/a>, edited by Greg Bobish and Trudi Jacobson (Geneseo, NY: Open SUNY Textbooks, Milne Library, 2014), p. 56,\u00a0Licensed under a\u00a0Creative Commons Attribution-<\/span>NonCommercial<\/span>\u2013<\/span>ShareAlike<\/span> 3.0 <\/span>Unported<\/span> License<\/span><\/a>.\n\nHowdy or Hello? Technical and Professional Communication\u00a0Copyright<\/span><\/a> \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.\n\n ","rendered":"

The following chapters were adapted from the listed resources below, unless otherwise noted:\u00a0<\/strong><\/p>\n

Chapter 1.2<\/h2>\n

“What is Technical and Professional Communication?”<\/a> in Howdy or Hello? Technical and Professional Communication<\/a><\/em> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/a>, except where otherwise noted.<\/a><\/p>\n

Chapter 1.3<\/h2>\n

“What is Technical and Professional Communication?”<\/a> in Howdy or Hello? Technical and Professional Communication<\/em><\/a> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/a>, except where otherwise noted.<\/p>\n

Chapter 1.4<\/h2>\n

\u201cWhat is Technical and Professional Communication\u201d<\/a> in Howdy or Hello? Technical and Professional Communication<\/a><\/em> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/a>, except where otherwise noted.<\/p>\n

\u201cAnalyzing Your Audience\u201d<\/a> in Communication at Work<\/a><\/em>\u00a0Copyright \u00a9 2019 by\u00a0Jordan Smith\u00a0is licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/a>, except where otherwise noted.<\/p>\n

Chapter 2.2<\/h2>\n

Interpersonal Relationships at Work<\/span><\/a> in Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 2.3<\/h2>\n

Interpersonal Relationships at Work<\/span><\/a> in Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 2.4<\/h2>\n

Interpersonal Relationships at Work<\/span><\/a> in Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 2.5<\/h2>\n

Professionalism, Etiquette, and Ethical Behavior<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 2.6<\/h2>\n

Verbal Communication and Conversation<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 2.7<\/h2>\n

Professional Communications<\/a> by J.R. Dingwall, Chuck Labrie, Trecia McLennon, and Laura Underwood. Copyright \u00a9 by Olds College<\/span> licensed under a <\/span>Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted. <\/span><\/p>\n

Communication for Professionals | Simple Book Publishing<\/span><\/a><\/em> by Susan Oaks licensed <\/span>under <\/span>CC BY-NC: Attribution-NonCommercial<\/a>.<\/span><\/p>\n

Chapter 2.8<\/h2>\n

Emailing<\/span><\/a> in Communication @ Work\u00a0<\/a>Copyright \u00a9 2019 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 2.9<\/h2>\n

Interpersonal Relationships at Work<\/span><\/a> in Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 by Jason S. Wrench, Narissra M. Punyanunt-Carter, and Katherine S. Thweatt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 3.1<\/h2>\n

\u201cWhat is a Team?\u201d<\/a> In Teamwork: An Open Access Practical Guide Copyright \u00a9 2020 by Andrew M. Clark; Lolin Martins-Crane; Mengqi Zhan; and Justin Dellinger T. available at Teamwork: An Open Access Practical Guide <\/a><\/em>, licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/a>, except where otherwise noted.<\/p>\n

\u201cThe Team and the Organization\u201d<\/a> in Professional and Technical Writing<\/a><\/em>\u00a02025 by\u00a0Suzie Baker<\/a>, licensed under Creative Commons Attribution NonCommercial 4.0 International.<\/a><\/p>\n

Chapter 3.3<\/h2>\n

\u201cThe Team and the Organization\u201d<\/a> in\u00a0Professional and Technical Writing<\/a> (2025) <\/em>by Suzie Baker<\/a> and is under license Creative Commons Attribution NonCommercial 4.0 International<\/a><\/p>\n

Chapter 3.4<\/h2>\n

\u201cThe Team and the Organization\u201d<\/a> in\u00a0Professional and Technical Writing<\/a> (2025) <\/em>by Suzie Baker<\/a> and is under license Creative Commons Attribution NonCommercial 4.0 International<\/a><\/p>\n

\u201cDeveloping Successful Teams\u201d<\/a> in Communication @ Work<\/a><\/em> Copyright \u00a9 2019 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/a>, except where otherwise noted.<\/p>\n

Chapter 3.5<\/h2>\n

\u201cWhy Teamwork Works\u201d<\/a>\u00a0in\u00a0Professional and Technical Writing<\/a><\/em>\u00a0by Suzy Baker (2025, June 01), licensed under a\u00a0Creative Commons Attribution NonCommercial 4.0 International<\/a>.<\/p>\n

Chapter 3.6<\/h2>\n

This section is adapted from \u201cClass Team Projects\u201d<\/a> in Professional and Technical Writing<\/a><\/em> by Suzy Baker (2025, June 01), licensed under a Creative Commons Attribution NonCommercial 4.0 International<\/a>.<\/p>\n

Chapter 4.1<\/h2>\n

\u201cIntercultural Communication\u201d<\/span><\/a> in Communication @ Work Seneca Edition<\/a><\/em> Copyright \u00a9 2019 by Jordan Smith,\u00a0licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

\u201cWhat is Culture?\u201d<\/span><\/a> in Interpersonal Communication<\/a><\/em> Copyright \u00a9 by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt,\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.2<\/h2>\n

\u201cIntercultural Communication\u201d<\/span><\/a> in Communication @ Work Seneca Edition<\/a><\/em> Copyright \u00a9 2019 by Jordan Smith,\u00a0licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.3<\/h2>\n

What is Culture?<\/span><\/a> in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.5<\/h2>\n

\u201cIntercultural Communication\u201d<\/span><\/a> in Communication @ Work Seneca Edition<\/a><\/em> Copyright \u00a9 2019 by Jordan Smith,\u00a0licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

\u201cThe Function of Culture\u201d<\/span><\/a> in Interpersonal Communication<\/a><\/em> Copyright \u00a9 by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt,\u00a0licensed under a\u00a0Creative <\/span>Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.6<\/h2>\n

Cultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted<\/p>\n

Chapter 4.7<\/h2>\n

Cultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.8<\/h2>\n

Cultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.9<\/h2>\n

Cultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.10<\/h2>\n

Cultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.11<\/h2>\n

Cultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.12<\/h2>\n

Cultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.13<\/h2>\n

Cultural Cha<\/span>racteristics and Communication <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.15<\/h2>\n

Improving Intercultural Communication Skills <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 4.16<\/h2>\n

Improving Intercultural Communication Skills <\/span><\/a>in Interpersonal Communication\u00a0Copyright \u00a9 by\u00a0Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt available at Interpersonal Communication \u2013 Simple Book Publishing<\/span><\/a>\u00a0licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 5.2<\/h2>\n

\u201cPrewriting\u201d <\/span><\/a>in Provincial English \u2013 Simple Book Publishing<\/span><\/a><\/em> Copyright \u00a9 2022 by Allison Kilgannon licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 5.3<\/h2>\n

\u201cPrewriting\u201d <\/span><\/a>in Provincial English \u2013 Simple Book Publishing<\/span><\/a><\/em> Copyright \u00a9 2022 by Allison Kilgannon licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 6.1<\/h2>\n

Communications for Professionals<\/a> by Susan Oaks licensed under CC BY-NC: Attribution-NonCommercial<\/a><\/p>\n

Chapter 6.2<\/h2>\n

\u201cStyle: Formality, Tone & Voice, Word Choice<\/a>\u201d in Communications for Professionals<\/a><\/em> by Susan Oaks licensed under CC BY-NC: Attribution-NonCommercial 4.0 International<\/a>, except where otherwise noted.<\/p>\n

Chapter 6.3<\/h2>\n

\u201cEffective Language Use\u201d<\/a> in Communications for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International<\/a>, except where otherwise noted.<\/p>\n

Chapter 6.4<\/h2>\n

\u201cConcrete, Precise, Specific Language\u201d<\/a>\u00a0in Communications for Professionals<\/a><\/em> by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International<\/a>, except where otherwise noted.<\/p>\n

Chapter 6.5<\/h2>\n

This section is reused<\/strong> from The You Viewpoint and Tone<\/a> in Introduction to Technical Communication, 2nd Edition [Pre-publication]<\/a> Copyright \u00a9 by Jessica Jorgenson Borchert licensed under a Creative Commons Attribution-ShareAlike 4.0 International License<\/a>, except where otherwise noted.<\/p>\n

Chapter 6.7<\/h2>\n

\u201cYou\u201d Approach and Constructive Language\u2019<\/a> in Communications for Professionals<\/a><\/em> by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International<\/a>, except where otherwise noted.<\/p>\n

Chapter 6.8<\/h2>\n

\u201cActive and Passive Voice\u201d<\/a> in Communications for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International<\/a>, except where otherwise noted.<\/p>\n

Chapter 6.9.1<\/h2>\n

\u201cEliminating Bias in Language\u201d<\/a> in Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International<\/a>, except where otherwise noted.<\/p>\n

Chapter 6.9.2<\/h2>\n

\u201cEliminating Bias in Language\u201d<\/a> in Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International<\/a>, except where otherwise noted.<\/p>\n

Chapter 6.9.3<\/h2>\n

\u201cEliminating Bias in Language\u201d<\/a> in Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution NonCommercial 4.0 International<\/a>, except where otherwise noted.<\/p>\n

Chapter 7.1<\/h2>\n

Information Shares, Action Requests, and Replies<\/span><\/a> in Communication@Work<\/a> Copyright \u00a9 2019 by Jordan Smith\u00a0licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 7.2<\/h2>\n

Concrete, <\/span>Precise, <\/span>Spec<\/span>ific Language<\/span><\/a>\u00a0 in Communication for Professionals | Simple Book Publishing<\/span><\/a> by Susan Oaks licensed under a Creative Commons <\/span>Attribution-<\/span>NonCommercial<\/span> 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 7.3<\/h2>\n

When (and When Not!) to Email<\/span><\/a> in Technical and Professional Writing Genres \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 2019 by Michael Beilfuss, Staci Bettes, and Katrina Peterson licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 8.1<\/h2>\n

\u201cBad News\u201d<\/a> in Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BY-NC: Attribution-NonCommercial 4.0 International<\/a>, unless otherwise noted.<\/p>\n

Chapter 8.2<\/h2>\n

\u201cBad News\u201d<\/a> available at Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BYNC: Attribution-NonCommercial 4.0 International<\/a>, unless otherwise noted.<\/p>\n

Chapter 8.3.1<\/h2>\n

\u201cBad News\u201d<\/a> available at Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BYNC: Attribution-NonCommercial 4.0 International<\/a>, unless otherwise noted.<\/p>\n

Chapter 8.3.2<\/h2>\n

\u201cNegative Messages\u201d<\/a> in Communication@Work<\/em><\/a> Copyright \u00a9 2019 by Jordan Smith, licensed under a Creative Commons Attribution 4.0 International License<\/a>, except where otherwise noted.<\/p>\n

\u201cBad News\u201d<\/a> available at Communication for Professionals<\/em><\/a> by Susan Oaks, licensed under CC BYNC: Attribution-NonCommercial 4.0 International<\/a>, unless otherwise noted.<\/p>\n

Chapter 9.4<\/h2>\n

Organizing Persuasive Speeches in Elements of Public Speaking<\/a> by Marty Ennes Copyright \u00a9 by Lumen Learning licensed under a Creative Commons Attribution 4.0 International License<\/a><\/p>\n

Chapter 9.5<\/h2>\n

Organizing Persuasive Speeches in Elements of Public Speaking<\/a> by Marty Ennes Copyright \u00a9 by Lumen Learning licensed under a Creative Commons Attribution 4.0 International License<\/a><\/p>\n

Chapter 10.3<\/h2>\n

Informative and Persuasive Presentations <\/span><\/a>by Jordan Smith available at Communication@Work<\/span> \u2013 Simple Book Publishing<\/span><\/a> licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 10.4.2<\/h2>\n

Informative and Persuasive Presentations <\/span><\/a>by Jordan Smith available at Communication@Work<\/span> \u2013 Simple Book Publishing<\/span><\/a> licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 10.4.3<\/h2>\n

\u201cInformative and Persuasive Presentations\u201d <\/span><\/a>in Communication@Work<\/span> \u2013 Simple Book Publishing<\/span><\/a> <\/em>by Jordan Smith available licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

\u201cLogos, Ethos, Pathos\u201d<\/span><\/a> in Howdy or Hello? Technical and Professional Communication \u2013 Simple Book Publishing<\/span><\/a><\/em> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under Creative Commons Attribution-<\/span>NonCommercial<\/span>\u2013<\/span>ShareAlike<\/span> 4.0 International License<\/span><\/a><\/p>\n

Chapter 10.4.4<\/h2>\n

Informative and Persuasive Presentations <\/span><\/a>\u00a0in Communication@Work<\/span> \u2013 Simple Book Publishing<\/span><\/a> by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 10.4.5<\/h2>\n

Informative and Persuasive Presentations <\/span><\/a>\u00a0in Communication@Work<\/span> \u2013 Simple Book Publishing<\/span><\/a> by Jordan Smith<\/span> licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 10.7<\/h2>\n

\u201cThree Types of Audience Analysis\u201d<\/span><\/a> in Stand up, Speak out \u2013 The Practice and Ethics of Public Speaking \u2013 Social Sci <\/span>LibreTexts<\/span><\/a><\/em> authored, remixed, and\/or curated by Anonymous via LibreTexts Project licensed under a Creative Commons Attribution <\/span>NonCommercial<\/span> ShareAlike<\/span> 3.0 License<\/span><\/a>, unless otherwise noted.<\/p>\n

Chapter 11.2<\/h2>\n

Types of Informational Reports <\/span><\/a>and Progress Reports<\/span><\/a>in Howdy or Hello? Technical and Professional Communication \u2013 Simple Book Publishing<\/span><\/a> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 11.3<\/h2>\n

\u201cIntroduction to Proposals\u201d<\/span><\/a> in Howdy or Hello? Technical and Professional Communication \u2013 Simple Book Publishing<\/span><\/a><\/em> Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 11.4<\/h2>\n

Designing and Formatting Proposals<\/span><\/a> in Howdy or Hello? Technical and Professional Communication \u2013 Simple Book Publishing<\/span><\/a>Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 11.5<\/h2>\n

Designing and Formatting Proposals<\/span><\/a> in Howdy or Hello? Technical and Professional Communication \u2013 Simple Book Publishing<\/span><\/a>Copyright \u00a9 2022 by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 12.1<\/h2>\n

Resume purposes and types<\/span><\/a> in Communication for Professionals | Simple Book Publishing<\/span><\/a> by S<\/span>usan Oaks <\/span>licensed under a Creative Commons Attribution-NonCommercial 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Resumes and Online Applications<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd Ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 12.3<\/h2>\n

Resume Format<\/span><\/a> in\u00a0 Communication for Professionals | Simple Book Publishing <\/span><\/a>by Susan Oaks<\/span> licensed under a Creative Commons Attribution-NonCommercial 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 12.4<\/h2>\n

Resumes and Online Applications<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd Ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 12.5<\/h2>\n

Cover Letters<\/span><\/a> in Communication for Professionals | Simple Book Publishing<\/span><\/a> by Susan Oaks licensed under a Creative Commons Attribution-NonCommercial 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 12.6<\/h2>\n

The Job Search<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd Ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a\u00a0Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 12.7<\/h2>\n

The Job Search<\/span><\/a> in Communication at Work \u2013 Simple Book Publishing<\/span><\/a> (2nd Ed.) Copyright \u00a9 2025 by Jordan Smith licensed under a Creative Commons Attribution 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 13.1<\/h2>\n

Plagiarism<\/span><\/a>\u00a0in Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 13.2<\/h2>\n

Plagiarism<\/span><\/a>\u00a0in Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 13.3<\/h2>\n

Plagiarism<\/span><\/a>\u00a0in Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 13.4<\/h2>\n

Using sources in your document <\/span><\/a>in Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 13.5<\/h2>\n

Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 13.5.1<\/h2>\n

Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-<\/span>NonCommercial<\/span>\u2013<\/span>ShareAlike<\/span> 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 13.5.2<\/h2>\n

Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-<\/span>NonCommercial<\/span>\u2013<\/span>ShareAlike<\/span> 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 13.5.3<\/h2>\n

Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-<\/span>NonCommercial<\/span>\u2013<\/span>ShareAlike<\/span> 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 13.6<\/h2>\n

Howdy or Hello? Technical and Professional Communication<\/span><\/a>\u00a0Copyright \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

Chapter 13.7<\/h2>\n

The Information Literacy User\u2019s Guide: An Open, Online Textbook<\/em><\/a>, edited by Greg Bobish and Trudi Jacobson (Geneseo, NY: Open SUNY Textbooks, Milne Library, 2014), p. 56,\u00a0Licensed under a\u00a0Creative Commons Attribution-<\/span>NonCommercial<\/span>\u2013<\/span>ShareAlike<\/span> 3.0 <\/span>Unported<\/span> License<\/span><\/a>.<\/p>\n

Howdy or Hello? Technical and Professional Communication\u00a0Copyright<\/span><\/a> \u00a9 2022 by\u00a0Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt\u00a0is licensed under a\u00a0Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License<\/span><\/a>, except where otherwise noted.<\/p>\n

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