{"id":81,"date":"2020-05-25T01:30:20","date_gmt":"2020-05-25T01:30:20","guid":{"rendered":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/chapter\/chapter-4-industry-perspective\/"},"modified":"2026-03-16T13:57:52","modified_gmt":"2026-03-16T13:57:52","slug":"chapter-4-industry-perspective","status":"web-only","type":"chapter","link":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/chapter\/chapter-4-industry-perspective\/","title":{"raw":"Chapter 4: Industry Perspective","rendered":"Chapter 4: Industry Perspective"},"content":{"raw":"<div class=\"sc-table-responsive\">\n<h2><span style=\"color: #1b3b80;\">Industrial Application of DFSS Tools: Voice of the Customer<\/span><\/h2>\n<\/div>\n<div class=\"sc-table-responsive\">The Vermeer Corporation has provided an industry perspective into how the <strong>voice of the customer<\/strong> is addressed in the real-life design process.<\/div>\n[embed]https:\/\/youtu.be\/qYu40utYlcI[\/embed]\n<a href=\"https:\/\/iastate.pressbooks.pub\/app\/uploads\/sites\/33\/2022\/02\/Customer-Needs-\u2013-Part-2-Video-Transcript.docx#fixme\">Voice of the Customer (Vermeer)_ Video Script [DOC]<\/a>","rendered":"<div class=\"sc-table-responsive\">\n<h2><span style=\"color: #1b3b80;\">Industrial Application of DFSS Tools: Voice of the Customer<\/span><\/h2>\n<\/div>\n<div class=\"sc-table-responsive\">The Vermeer Corporation has provided an industry perspective into how the <strong>voice of the customer<\/strong> is addressed in the real-life design process.<\/div>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"Vermeer - Voice of the Customer\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/qYu40utYlcI?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><br \/>\n<a href=\"https:\/\/iastate.pressbooks.pub\/app\/uploads\/sites\/33\/2022\/02\/Customer-Needs-\u2013-Part-2-Video-Transcript.docx#fixme\">Voice of the Customer (Vermeer)_ Video Script [DOC]<\/a><\/p>\n","protected":false},"author":1,"menu_order":6,"template":"","meta":{"pb_show_title":"","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-81","chapter","type-chapter","status-web-only","hentry"],"part":64,"_links":{"self":[{"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/pressbooks\/v2\/chapters\/81","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/pressbooks\/v2\/chapters\/81\/revisions"}],"predecessor-version":[{"id":82,"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/pressbooks\/v2\/chapters\/81\/revisions\/82"}],"part":[{"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/pressbooks\/v2\/parts\/64"}],"metadata":[{"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/pressbooks\/v2\/chapters\/81\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/wp\/v2\/media?parent=81"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/pressbooks\/v2\/chapter-type?post=81"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/wp\/v2\/contributor?post=81"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/libraryresources.nse.org.ng\/me270baughman\/wp-json\/wp\/v2\/license?post=81"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}